Website Disclaimer

The Rolling Pinn

Khun Pinn Janvatanavit
2nd Floor, Biohouse Building, Sukhumvit 39
Klongton Nuea, Wattana, Bangkok 10110
Call: 062-606-6667

Email: [email protected]

Change, Cancel and Exchange Policy

Can I change my order?

Can I exchange or return the product?

What is the process for product exchange?

Is there any fee for product exchange?

Shipping Policy

What are the delivery options?

All orders will be delivered to the stated mailing address by our trusted third-party service providers.

Is store pick up available?

How can I check my shipping status?

Privacy Policy

We, The Rolling Pinn team (“The Rolling Pinn”, “we” or “us”) realise the importance of personal data of our customers and users (“you,” “your,” or “yourself”) which is material to our operations and demonstrates the Company’s integrity. We take your privacy seriously and committed to the sustainable business operations on the basis of accountability to the management of personal data and privacy in respect of related parties in compliance with relevant laws, rules and regulations,. Please read the following to learn more about our privacy policy (“Privacy Policy”). By visiting or using the www.rollingpinn.com website and domain name, any other linked pages, features, content, and any other services we offer from time to time in connection with any of the foregoing (collectively, the “Website”), you agree to the practices and policies set forth in this Privacy Policy.

WHAT DOES THIS PRIVACY POLICY COVER?

This Privacy Policy covers our treatment of personally identifiable information, including your name, surname, address, telephone number, email address, photo, birthdate, information related to purchase of goods and services, payment information, LINE ID, social media account, etc. (“Personal Data”) that we gather when you are accessing or using our Website. This policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage, even if you have accessed the websites or services of those companies through our Website. We do not knowingly collect or solicit Personal Data from anyone under the age of 13 or knowingly allow such persons to register for the services (“Services”). If you are under 13, please do not attempt to register for the Services or send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 may provide any personal information to us or on the Services. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at [email protected] .

WHAT INFORMATION DOES THE ROLLING PINN COLLECT?

We gather various types of Personal Data from our users, as explained more fully below. We may use this Personal Data to, among other things, personalize and improve our services, allow our users to set up a user account and profile, contact users, fulfill your requests for certain products and services, analyze how users utilize the Website, or as otherwise set forth in this Privacy Policy. We may share certain types of Personal Data with third parties (as described in this section). We collect the following types of information:

Information You Provide to Us:

We receive and store any information you knowingly provide to us. We may also collect information you supply to us regarding your personal preferences and interests. If you access the Service through LINE, Facebook, Instagram or any similar social media accounts, you understand that some content and/or information in your LINE, Facebook, Instagram or any similar social media accounts (“Third Party Account Information”) may be transmitted into your account with us if you authorize such transmissions, and that Third Party Account Information transmitted to our Services is covered by this Privacy Policy. You can choose not to provide us with any or all of the information we specify or request, but then you may not be able to register with us or to take advantage of some or all of our features.

Information Collected Automatically:

Whenever you interact with our Website, we automatically receive and record information on our server logs from your browser including your IP address, “cookie” information, and the page you requested. “Cookies” are identifiers we transfer to your computer or device that allow us to recognize your browser or device and tell us how and when pages in our Website are visited and by how many people. You may be able to change the preferences on your browser or device to prevent or limit your computer’s or device’s acceptance of cookies, but doing so may prevent you from taking advantage of our Website’s best features. Our advertising partners may transmit cookies to your computer or device when you click on ads that appear on our site. This Privacy Policy does not cover cookies delivered to you by any of our advertisers.

When we collect usage information, we only use such data in aggregate form, in a manner that assures your anonymity. We may provide this aggregate usage information to our partners; our partners may use such information to understand how often and in what ways people use our Website, so that our partners, too, can endeavor to provide you with an optimal online experience.

E-mail and Other Communications:

We may contact you, by email or other means. If you do not want to receive an email or other mail from us, please indicate your preference by changing your account accordingly.

WILL THE ROLLING PINN SHARE ANY OF THE PERSONAL DATA IT RECEIVES?

We neither rent nor sell your Personal Data in personally identifiable form to anyone. We share your Personal Data in personally identifiable form with third parties only as described below:

Affiliated Businesses and Third-Party Websites We Do Not Control:

In certain situations, businesses or third-party websites we’re affiliated with may sell items or provide services to you through the Website (either alone or jointly with us). You can recognize when an affiliated business is associated with such a transaction or service, and we will share your Personal Data with that affiliated business only to the extent that we deem it related to such transaction or service. One such service may include the ability for you to automatically transmit information from your account to an account on a third-party website or service, such as LINE. We have no control over the policies and practices of third-party websites or businesses as to privacy or anything else, so if you choose to take part in any transaction or service relating to an affiliated website or business, please review all such business’ or websites’ policies.

Agents:

We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Unless we inform you otherwise, our agents do not have any right to use the Personal Data we share with them beyond what we deem necessary to assist us in performing such tasks.

Business Transfers:

We may choose to buy or sell assets. In these types of transactions, customer information (which may include your Personal Data) is typically one of the business assets that is transferred. Also, if we are acquired, or if we go out of business or enter bankruptcy, Personal Data would be one of the assets transferred to or acquired by a third party.

Protection of The Rolling Pinn and Others:

We may release Personal Data when we believe in good faith that release is necessary to comply with laws; enforce or apply our conditions of use and/or other agreements; or protect the rights, property, or safety of the Rolling Pinn, our employees, our users, or others. We may exchange information with other companies and organizations (including governmental authorities) for fraud protection and credit risk reduction.

With Your Consent:

Except as set forth in this Privacy Policy, you will be notified when your Personal Data may be shared with third parties, and will be able to prevent the sharing of this information.

IS PERSONAL DATA ABOUT ME SECURE?

Your account is protected by a password for your privacy and security. If you access your account via LINE or other social media accounts, you may have additional or different sign-on protections through LINE or such platform. You need to prevent unauthorized access to your account and Personal Data by selecting and protecting your password (or other sign-on protections) appropriately and limiting access to your computer or device by signing off after you have finished accessing your account.

We attempt to protect the privacy of your account and other Personal Data we hold in our records, but we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time.

The Website may contain links to other sites. We are not responsible for the privacy policies and/or practices on other sites. When following a link to another site you should read that site’s privacy policy.

WHAT ARE MY RIGHTS TO ACCESS/RECTIFY MY PERSONAL DATA?

Through your account settings, you may access, and, in some cases, edit or delete the following information you’ve provided to us:

If you determine that your Personal Data is inaccurate or is not up to date, you may request to alter or rectify your Personal Data. You also have a right to transfer, to object the Processing of, to suspend the use of, or to delete your Personal Data, unless we have a lawful ground to reject a request or restrict the right of a data subject.

The information you can view and update may change as the Website changes. If you have any questions about viewing or updating information we have on file about you, please contact us at [email protected]

WHAT CHOICES DO I HAVE?

You can always elect not to disclose information to us. However, please keep in mind that we may need some information to allow you to register with us or to take advantage of some or all of our features, and if you choose not to provide that information, your ability to use our Website and Services may be limited.

You may be able to add, update, or delete information. When you update information, however, we may maintain a copy of the unrevised information in our records. You may request deletion of your account by visiting your account settings. Please note that some information may remain in our private records after your deletion of such information from your account. We may use any aggregated data derived from or incorporating your Personal Data even if you update or delete it, but we will not use that information in a manner that would identify you personally.

If you do not wish to receive an email or other mail from us, please change your account settings accordingly. Please note that if you do not want to receive legal notices from us, such as this Privacy Policy, those legal notices will still govern your use of the Website, and you are responsible for reviewing such legal notices for changes.

CHANGES TO THIS PRIVACY POLICY

The Privacy Policy is effective from 1 July 2021 (“the Effective Date”). We may update this Privacy Policy from time to time to reflect the change in our Services or operations and in response to your suggestions/comments to ensure it continues to be accurate and relevant, in which we will post any change on our Websites or we may inform you directly. You are bound by any changes to the Privacy Policy when you use the Website after such changes have been first posted.

QUESTIONS OR CONCERNS

If you have any questions or concerns regarding our privacy policies, please send us a detailed message to our Email [email protected] . We will make every effort to resolve your concerns.